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Grubhub Confirms Data Breach Affecting Customers and Drivers

Grubhub Confirms Data Breach Affecting Customers and Drivers

Grubhub Confirms Data Breach Affecting Customers and Drivers

Sara Gilbert, Ph. D.

Feb 13, 2025

A few days ago, it was reported that GrubHub fell victim to a data breach affecting an undisclosed number of customers, merchants, and drivers. The breach was traced back to a vulnerability within a third-party service provider, in which sensitive information was exposed including names, email addresses, phone numbers, partial payment card details, and hashed passwords. This also affected users of GrubHub’s Campus Dining service, though bank account details and social security numbers were not compromised. This incident highlights the growing concerns in the tech and delivery sectors, where third-party vulnerabilities can often pose significant security risks. In an article by TechCrunch entitled “GrubHub Confirms Data Breach Affecting Customers and Drivers,” Carly Page writes:

“On Monday, the Illinois-based company disclosed a data breach impacting the personal data of an undisclosed number of customers, merchants, and drivers. Grubhub said it detected ‘unusual activity’ in its network, which it traced to a third-party service provider. ‘Upon discovery, we promptly launched an investigation, identifying unauthorized access to an account associated with this provider,’ Grubhub said in a statement. ‘We immediately terminated the account’s access and removed the service provider from our systems altogether.’ It said the intrusion allowed unnamed hackers to access the personal details of customers, merchants, and drivers who interacted with its customer care service.”

This incident highlights the urgent need to address third-party vulnerabilities and strengthen cybersecurity across platforms. Fr0ntierX’s Polaris Secure Container series effectively mitigates risks from malicious actors gaining unauthorized access to accounts by ensuring that system memory, logs, and data remain encrypted at all times, even to privileged users. This prevents unauthorized access, whether the threat is internal or external. Additionally, compromised accounts are restricted from accessing sensitive data during use. By integrating Trusted Execution Environments (TEEs) and advanced encryption techniques, the Polaris architecture allows for continuous data protection. Polaris not only blocks unauthorized access and data breaches but also isolates sensitive information from cloud service providers. With Polaris Secure Containers, enterprises can significantly bolster their security posture and provide unparalleled protection for critical user data against malicious threats.

A few days ago, it was reported that GrubHub fell victim to a data breach affecting an undisclosed number of customers, merchants, and drivers. The breach was traced back to a vulnerability within a third-party service provider, in which sensitive information was exposed including names, email addresses, phone numbers, partial payment card details, and hashed passwords. This also affected users of GrubHub’s Campus Dining service, though bank account details and social security numbers were not compromised. This incident highlights the growing concerns in the tech and delivery sectors, where third-party vulnerabilities can often pose significant security risks. In an article by TechCrunch entitled “GrubHub Confirms Data Breach Affecting Customers and Drivers,” Carly Page writes:

“On Monday, the Illinois-based company disclosed a data breach impacting the personal data of an undisclosed number of customers, merchants, and drivers. Grubhub said it detected ‘unusual activity’ in its network, which it traced to a third-party service provider. ‘Upon discovery, we promptly launched an investigation, identifying unauthorized access to an account associated with this provider,’ Grubhub said in a statement. ‘We immediately terminated the account’s access and removed the service provider from our systems altogether.’ It said the intrusion allowed unnamed hackers to access the personal details of customers, merchants, and drivers who interacted with its customer care service.”

This incident highlights the urgent need to address third-party vulnerabilities and strengthen cybersecurity across platforms. Fr0ntierX’s Polaris Secure Container series effectively mitigates risks from malicious actors gaining unauthorized access to accounts by ensuring that system memory, logs, and data remain encrypted at all times, even to privileged users. This prevents unauthorized access, whether the threat is internal or external. Additionally, compromised accounts are restricted from accessing sensitive data during use. By integrating Trusted Execution Environments (TEEs) and advanced encryption techniques, the Polaris architecture allows for continuous data protection. Polaris not only blocks unauthorized access and data breaches but also isolates sensitive information from cloud service providers. With Polaris Secure Containers, enterprises can significantly bolster their security posture and provide unparalleled protection for critical user data against malicious threats.

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© 2025 Fr0ntierX Inc. All rights reserved. Janus, Polaris, and the Janus and Polaris logos are trademarks of Fr0ntierX Inc.

© 2025 Fr0ntierX Inc. All rights reserved. Janus, Polaris, and the Janus and Polaris logos are trademarks of Fr0ntierX Inc.

© 2025 Fr0ntierX Inc. All rights reserved. Janus, Polaris, and the Janus and Polaris logos are trademarks of Fr0ntierX Inc.